Returns & Exchanges
At Groovy Collectables, we want your vintage-inspired finds to fit perfectly, which is why we offer a hassle-free 30-day return policy for all unworn apparel and accessories. If your order doesn't bring you total joy, our streamlined exchange process ensures you get the style you truly love.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your replacement item within 5-7 business days.