Frequently Asked Questions

Everything you need to know about your next vintage find.

How do I know the items are authentic?

At Groovy Collectables, every piece undergoes a rigorous multi-point inspection by our fashion experts to guarantee 100% authenticity before it is listed on our site.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and tracking information is emailed to you immediately upon dispatch.

Can I return an item if it doesn't fit?

Yes, we accept returns within 14 days of delivery. The item must be in its original condition with all security tags attached to be eligible for a full refund.

How do you grade the condition of vintage clothing?

We use a standardized grading scale ranging from 'Brand New with Tags' to 'Fair'. Detailed descriptions of any minor wear or imperfections are always included in the product listing.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Do you offer international shipping?

Absolutely! We ship to over 50 countries. Please note that international orders may be subject to local customs duties and taxes upon arrival.